Shipping Policy
UK Delivery Information
Free UK delivery on all orders over the value of £150.
Orders below £150 pay a subsidised delivery fee of £4.50 in the UK.
Orders are usually sent Royal Mail 24 hour service tracked and signed for (we reserve the right to select an alternative similar service if necessary - e.g. DPD next day courier service).
We aim to ship all orders within two working days.
Delivery Charges
All deliveries require a signature and are sent via DPD or Royal Mail which we subsidise.
- UK – 1 to 2 days delivery - sent either via DPD courier next day service or Royal Mail 24 hour tracked and signed for - £4.50. (UK orders over £150 are shipped free of charge)
- Zone 1 - Benelux, France, Germany and Ireland - £11.50
- Zone 2 - Austria, Denmark and Switzerland - £13.70
- Zone 3 - Czech, Italy, Slovakia and Spain - £15.70
- Zone 4 - Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden - £20.00
- Zone 5 - Bulgaria, Bosnia, Greece, Iceland, Latvia, Lithuania, Norway, Romania and Serbia - £24.50
- Indonesia, South Korea and Japan via DHL Express - £30.00
- USA via DHL Express - £22.00
- Canada via DHL Express - £30.00
- Other Countries - £39.00
All international shipments customs and import charges are to be paid by the recipient.
Customers must take full liability for parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and any handling charges will be deducted from any refund due.
It is recommended you can contact your local customs office for current charges before you order.
We reserve the right to use a different carrier if necessary.
We are unable to send to PO Boxes or other where it is not possible to gain a signature on delivery.
Contact Information
Questions about our shipping policy should be sent to us at enquiries@hawksmill.com.
Alternately, contact us by post at:
HAWKSMILL DENIM CO LTD
174 Waverley Road,
Reading,
RG30 2PZ
UK